Please mind, that our Minimum Order Quantity is about 100 EUR / 150 USD.
Order by E-Mail for the fastest possible service, however feel free to call in your order to one of our friendly Customer Service representives at +49-(0)7422-4494.
If you have a GRIFFIN catalog and a GRIFFIN pricelist in your hand and would like to place your order by item number, click here for an Express Order form. Just fill in your order and send it back by E-Mail firstname.lastname@example.org or Fax. +49-(0)7422-4469.
Orders shipped to addresses outside the E.U. may be placed by E-Mail email@example.com or by contacting our Customer Service at +49-(0)7422-4494. International orders are shipped by DPD or FedEx.
Within the same day receiving your order, you will receive from GRIFFIN an E-Mail confirming receipt of your order.
GRIFFIN accepts payment by PayPal, cash with order, cash with delivery and for regular customers payment by invoice. Please contact our Customer Service for detailed information at +49-(0)7422-4494 or by E-Mail firstname.lastname@example.org.
Shipping and Returns
When Will My Order Ship?
For orders placed before 12 am (MEZ) all in stock items ship on the same business day. Orders placed after 2pm (MEZ) are processed the next business day, and in-stock items ship the day after being processed. Orders placed on weekends or holydays ship the next business day.
GRIFFIN offers shipping within the E.U. with DPD and worldwide with FedEx. Charges vary by parcel weight and delivery zone. Because of our high volume, they have allowed us to offer extremly good rates to our customers.
Our shipping rates are calculated by the weight of your order, and based on the actual published rates of our carrier. Charges vary by parcel weight and delivery zone. Because of our high volume, they have allowed us to offer extremly good rates to our customers. We offer actual cost shipping with GRIFFIN: you pay exactly what we pay, with nothing added on. The total amount of the invoice does not include the accruing customs clearance fees of the carrier and the import value added tax of the addresse`s country. These fees are to be charged exclusively by the recepient of the invoice.
Returns and Exchanges
We are happy to accept returns, and there is no need to call for prior authorization on regular items. We do not accept returns on special orders.